WellBox

International Shipping

Many of our products are now available with international shipping, so you can share the love ❤️  worldwide. 

Please be aware that we are unable to ship alcohol outside of the UK and the Republic of Ireland. If you choose a product that contains alcohol, we will automatically include a suitable replacement. 

All prices listed are on our website are for free delivery in the UK and Northern Ireland. There is an additional charge for shipping internationally and this depends on the destination country. The additional shipping charges per box are as follows:

Zone 1 Additional Shipping - £15 + VAT

Republic of Ireland

Zone 2 Additional Shipping - £25 + VAT

Austria, Belgium, Bosnia, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hungary, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Romania, Serbia, Slovakia, Slovenia, Spain (Mainland Only), Sweden

Zone 3 Additional Shipping - £35 + VAT

Canada, United States

Zone 4 Additional Shipping - £45 + VAT

Ghana, Kenya, Morocco, Spain - Non Mainland Islands, Switzerland

Zone 5 Additional Shipping - £55 + VAT

Antigua, Barbados, Bermuda, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cyprus, Dominican Republic, Ecuador, Gibraltar, Hong Kong, Indonesia, Israel, Jamaica, Japan, Malaysia, Maldives, Mexico, Panama, Peru, Philippines, Puerto Rico, Qatar, Saudi Arabia, Singapore, Sri Lanka, South Korea, Taiwan, The Bahamas, Trinidad and Tobago, Turkey, Turks and Caicos Islands, United Arab Emirates, Uruguay, Venezuela, Vietnam, Virgin Islands

Payment

As many of our clients are unsure of how many international packages they need at the time they place their WellBox order, we invoice for additional international shipping charges on a separate invoice once setup has been completed.

If you choose to upload address data yourself, you’ll receive an invoice and payment link once the data you’ve uploaded has been checked on our secure server. The invoice will break down the additional shipping for each different country.  

If you choose the self-registration option, you’ll receive an invoice and payment link every 48 hours with all of the new international signups on the same invoice.

Lead times

Unfortunately, delivery lead times for international orders cannot be guaranteed as we often have little control over how long items take to clear customs. For most EU countries and the US, we typically find delivery takes place in 10 – 14 working days.

Personalisation

Due to weird and wonderful import and tax laws in certain countries, some international boxes may not include a personalised message like our boxes in the UK. All other items will be identical and we'll include a message letting your recipient know which charity you've supported on their behalf.

Countries not on the above list

If a country is missing from the above list, it’s most likely that we’re unable to ship there due to issues with local import laws, costs or tracking once the parcel arrives.