Marketing & Customer Experience
Create Die-Hard Advocates Who Love Your Brand
Increase retention by over 32%, remind clients that you exist and create new opportunities through social sharing.
You’ve Won The Business, But That’s Just The Start
We’ll save the business lecture on the cost of keeping an existing
customer versus recruiting a new one. You get it. But without long-term contracts, keeping those customers is becoming more challenging.
People prefer to do business with people they know, and that’s because of personal connection. Together, we’ll create that connection through timely,
thoughtful gifting delivered at the perfect moment.
After the warm fuzzy glow of using a new service or platform wears off, it’s easy to forget what led you there to begin with.
You’ll send follow-up emails; but even if that email is the 1 in 6 that gets opened, it’s no guarantee you’ll be able to reconvert.
Increase Retention & Reactivation By Over 32%
Our clients use branded gifts as a timely reminder that their customer’s business matters.
More importantly, they create a connection and a talking point that increases retention and reactivation by over 32%.
Turn Apologies Into Opportunities
How severe that ‘whoops-moment’ is, is less about what happens and more about how it’s handled.
There’s the old saying …
“Apologies are great, but a 1kg slab of premium chocolate is better”
(we paraphrase a little).
Show sincerity, even with a small gesture, and prove to your customers that you’ll go out of your way to keep their business.
Mark Milestones With A Personal Touch
Hit the right note when your client celebrates a win.
Whether they're popping champagne for a closed deal or marking a decade in business, we’ve got the right gift to echo your shared excitement.
Choose from our hand-picked selection or create your own
bespoke and branded package to ensure your gift lands on their desk but stays in their memory.
Customer And Marketing Gifts
We have a range gifts for your customers and clients that contain everything from healthy drinks and snacks, to wellbeing products and much more.
Trusted by 1,000's of brands
"The overall feedback from colleagues was absolute appreciation at the quality of the gifts, but equally the ease at which our portal allowed them to make their choice and the very quick delivery."
"The team at WellBox were easy to contact suggested some very professional branding ideas while following our strict brand compliance guidelines to the t! I will not hesitate in using them again, and in fact, I look forward to it!"
"Great communication, delivered and met our expectations. Easy to upload our information."
"The packages all arrived
early or on time, and the clients all loved it. I think the addition of the charity donation is a really nice touch and important within the sector we're in."
Bringing The Gifting Experience Up-To-Date
Here are a few ways our customers use WellBox deliver happiness and make their business gifting memorable, unique and stress free.
Celebrating Milestones
Finding unique gifts for birthdays,
babies, and retirements becomes difficult as a business grows.
Send personalised gifts ad-hoc or automatically at planned dates, all from one initial upload. Choose the gift in advance, or let the recipient choose their own from a selection.
Addresses Guaranteed
With staff working remotely or hybrid, keeping track of their current, up-to-date address can be a challenge.
Our Gift Registration pages eliminate the guesswork and ensure no more incorrect addresses.
Branded Gift Portals
Buying gifts for a lot of people that you don't really know is tough.
Our Gift portals let recipients select their preferred gift and provide their own address and dietary preferences, reducing the hassle of bulk gifting.
Closing More Deals
Account execs and sales pros use WellBox to make a lasting impression by standing out in all the digital noise.
Whether you send a £10 Costa card, a branded wellness hamper, or a £100 bottle of Veuve, we help you leave a memorable impression with your prospects.
Welcoming New Starters
HR professionals trust WellBox to send branded gifts to new starters before they join the team.
Provide a consistent experience for new hires regardless of whether they’re remote, in-person or hybrid and wow your new starter with sustainable branded merch.
Hitting CSR Goals
Both clients and staff are increasingly seeking businesses that share their values and support charitable causes.
Companies partner with WellBox to meet their CSR goals. Our gifts help you make a real, tangible social impact. and give back to those in need.
Building Brand Loyalty
Improve brand loyalty by
acknowledging and rewarding customers at every stage of their journey.
Customer success teams send gifts to clients who reach important milestones. Personalised, branded gifts celebrate their success and strengthens their connection to your brand, fostering long-term loyalty.
Warehousing Branded Inventory
Storing all of your branded merchandise in the office can be a liability when you need to send something quickly. We can warehouse and dispatch your inventory on its own or include it in our gifts to save time, cost and space.
Use our online portal to manage your order, check inventory levels and personalise gift messages prior to dispatching gifts.
Staying Compliant
Handing over sensitive customer or staff data is a scary proposition. Sleep easy knowing you’ll never have to share sensitive employee data with us.
We operate our own technology on our own dedicated server based in Manchester, UK which is ISO27001 certified, PCI-compliant and secured to UK government IL4 standards.