Lockdown, Delays and Avoiding Disruption
Last Updated Monday 9th November 2020.
During the current lockdown, we’re still open and accepting orders with no planned changes or disruption to our service.
If you are planning on ordering for delivery in November or December, we recommend ordering with plenty of notice to account for unexpected delays or shortages.
Although many of our lead times are 3 – 5 days, we recommend placing your order far in advance and notifying us of the day you want the order delivered if it's not straight away, so we can reserve the stock.
The events of this year make it difficult for many of our suppliers who rely on imported products to get inventory, especially with backlogs and delays in many of the factories in Asia and Europe.
The recent lockdown has also increased panic buying in the run-up to Christmas, while on the flip-side, some food and drink suppliers who previously relied on the hospitality sector for sales have recently closed for business.
On top of this, the courier networks are experiencing their busiest period in history as the number of people sending packages soars to the highest levels ever. Many networks have advised they could experience slight delays if demand outpaces the number of vehicles and staff they have available.
Enough of the doom and gloom!
All of this means uncertainty, but we’re here to manage this on your behalf.
Over 14 years working with enterprise companies (often with SLA’s in place) and corporate events in our sister company South means a zero-tolerance approach to failing to deliver on time.
In short, this means
- Holding additional stock in our Trafford Park warehouse and increasing capacity through a second temporary warehouse opening in mid-November 2020.
- Having multiple suppliers in place for the items we use, should something become unavailable or if a supplier stop ceases trading.
- Frequently updating our product listings and communicating any variance from the description before accepting your order.
Providing you place your order with plenty of notice, it's unlikely that you will experience any delays or issues. If you have any questions or concerns, please contact us for more information.